Privacy Policy

Here at Fabric Academy, we’re committed to protecting and respecting your privacy.

This policy covers when and why we collect information about people who visit our website, how we use it, how may disclose it to third parties and how we keep it secure.

This policy may change from time to time so please check this page occasionally to check you are comfortable with any changes. By using our website, you are agreeing to be bound by this policy.

How do we collect or obtain data?

We will obtain data when you are using our website at times such as:

  • When you provide it to us by signing up to our programme or to our eNewsletter and when you contact us
  • When you request to view any gated content on our website
  • From your use of our website using cookies

What information do we collect?

The personal information we collect may include:

  • Your name
  • Your address / your business address
  • Your telephone number
  • Your email address
  • The date/time you submitted any forms/payments
  • Job function (if applicable)
  • Company name (if applicable)
  • Company size (if applicable)

Please note, this data is only collected when it is given voluntarily by you.

Why do we process this data?

We process Personal Data to provide access to our programme and gated content. Additionally, to provide you with marketing information including news, content, industry updates and case studies and testimonials. Where we provide marketing information to you, you will be can unsubscribe at any time.

Who do we share your data with?

For the purpose of the Newsletter:

We use a third party service to send out our eNewsletter and manage our mailing list, Sendinblue. Sendinblue securely stores your name and email address for delivering communications. At any time you can request to be removed from our mailing list via the unsubscribe button on any email or by contacting [email protected]

You can read their full privacy policy here: https://www.sendinblue.com/legal/privacypolicy/

For the purpose of payment:

No card data shall be stored by Fabric Academy. We use a secure, third party payment processor, Stripe.

Any payments will be processed by Stripe, who collect, use and process your information, including payment information, in accordance with their privacy policies.

You can access their privacy policy here: https://stripe.com/gb/privacy

How long do we keep your data?

We will keep your personal data only for as long as is necessary:

  • No user uploads shall remain in our possession following 30 days of the relevant cohort closing. Following that all upload data will be erased.
  • You will remain on our mailing list until you unsubscribe. You may at any time unsubscribe by clicking unsubscribe in any email you receive or by contacting [email protected]
  • On the website/elearning portal, you may exercise your right to be forgotten at any time by contacting us on [email protected] Following your request, all personal data shall be erased from the platform within 30 days

Can you find out if we have any of your personal data?

You can request a copy of the personal data that we hold about you at any time. It is important that any information we hold is up-to-date so we are happy to remove or amend any information you feel is not accurate.

You have the right to ask us to delete all of your data at any time, but this means that you will no longer have access to the elearning portal, our eNewsletter or any gated content on our website. There may be some personal data that we need to keep for legal reasons.

If you would like a copy of your personal information, please email us at [email protected]

Cookies and links to other sites

We also may collect anonymous data which will not identify you. Examples of this include analytics data and information collected through Cookies. These are small data files stored on your browser or your website. This information is used to track visitor use of the Website, to report on Website activity and to help us provide better services to our users. You may update your internet settings to block these if you wish.

Where our website contains links to other websites, Fabric cannot be held responsible for their policies and use of data as these sites may contain their own guidelines on privacy.

Keeping your personal information secure

We have appropriate security measures to prevent personal information from being accidentally lost, or used or accessed unlawfully. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Your rights

You have the following rights, which you can exercise free of charge at any time:

Access The right to be provided with a copy of your personal information (the right of access)
Rectification The right to require us to correct any mistakes in your personal information
To be forgotten The right to require us to delete your personal information – in certain situations
Restriction of processing The right to require us to restrict processing of your personal information – in certain circumstances, e.g. if you contest the accuracy of the data
Data portability The right to receive the personal information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party – in certain situations
To object The right to object:
  • at any time to your personal information being processed for direct marketing (including profiling);
  • in certain other situations to our continued processing of your personal information, e.g. processing carried out for the purpose of our legitimate interests.
Not to be subject to automated individual decision-making The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you
Withdraw consent You can withdraw your consent although this does not impact the processing up to the point of withdrawal.

If you would like to exercise any of those rights, please:

  • email, us on [email protected]
  • let us have enough information to identify you (e.g. your full name, address and customer or matter reference number);
  • let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill); and
  • let us know what right you want to exercise and the information to which your request relates.